FAQ
Sustainability & Production
What materials are your products made of?
Our products are made from high-quality, eco-friendly materials chosen for comfort, durability, and a lower environmental impact. Exact material compositions may vary by product, and you’ll find the details on each individual product page.
Are your products sustainable?
We aim to make thoughtful choices when it comes to materials and production. As we grow, sustainability remains an important priority for us.
Will you expand beyond printed t-shirts?
Absolutely. The Birdwatcher’s Closet is growing, and we plan to introduce more nature-inspired apparel and accessories in the near future!
Shipping & Returns
Where are you located?
We’re a birdwatching brand based in Belgium, with production partners around the world. Your shirt is printed as close to you as possible, meaning faster delivery and a smaller shipping footprint. Wherever your birding adventures takes you!
Do you ship internationally?
Yes! We ship across Europe, so you can enjoy Birdwatcher’s Closet wherever you are.
Shipping costs are €4.50 for all European destinations.
Please note: orders shipped outside the EU may be subject to import taxes or customs fees upon arrival. These charges are the responsibility of the customer.
We work with trusted production partners across Europe, and your item is printed as close to your location as possible. This helps reduce delivery times and lowers the environmental impact of shipping.
How long does shipping take?
Each item is made especially for you and is only produced once your order is placed. By creating products on demand, we help reduce overproduction and minimize waste 🌱
Shipping usually takes a few days, depending on your location.
For full details, please see our shipping policy
Will I get a tracking number for my order?
Yes! Once your order ships, you'll receive a tracking email with a special number so you can follow your package's journey, right to your doorstep.
Can I return or exchange my order?
Yes. We offer refunds or replacements for items that were sent incorrectly and products that arrive damaged or defective.
Refund and replacement requests must be submitted within 30 days of your purchase date. Please check our refund Policy for full details.