Privacy policy

Last updated: February 14, 2026

 

The Birdwatcher’s Closet operates this website and online store (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store.

By using our Services, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information:

Contact Information
Name, billing and shipping address, phone number, and email address.

Order & Transaction Information
Details about the products you purchase, payment confirmations, returns, and exchanges.

Payment Information
Payments are processed securely via Shopify and its payment providers. We do not store full credit card details ourselves.

Account Information
Login details, preferences, and saved items (if you create an account).

Device & Usage Information
IP address, browser type, device information, pages visited, and interaction data collected through cookies and similar technologies.

Communication Information
Information you provide when contacting customer support.

2. How We Use Your Information

  • We use your personal information to:
  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Provide customer support
  • Send order updates and confirmations
  • Improve our website and shopping experience
  • Prevent fraud and ensure security
  • Send marketing communications (if you opt in)

3. Fulfillment & Service Providers

To operate our store, we share necessary information with trusted third-party service providers:

  • Shopify (our e-commerce platform)
  • Printful (our fulfillment partner, who produces and ships your products
  • Payment processors
  • Shipping carriers
  • Analytics and marketing service providers

We only share the information necessary to provide our services (such as name, shipping address, and order details).

4. Marketing & Advertising

We may use email marketing tools and advertising platforms (such as Meta, Google, or similar services) to:

  • Send promotional emails (if you subscribe)
  • Show relevant advertisements based on your interaction with our website

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

Where required by law, we rely on your consent for marketing communications and certain tracking technologies.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Remember your preferences
  • Analyze website traffic
  • Improve user experience
  • Support advertising and marketing efforts

You may manage cookie preferences through your browser settings.

6. International Data Transfers

Your personal information may be processed outside your country of residence, including outside the European Economic Area. Where required, we rely on legally recognized safeguards such as Standard Contractual Clauses.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

8. Your Rights (EEA & UK Customers)

If you reside in the European Economic Area or the United Kingdom, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent where applicable
  • Request data portability
  • Lodge a complaint with your local data protection authority

To exercise your rights, please contact us using the details below.

9. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no system can guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

The Birdwatcher’s Closet
Belgium
📧 hello@thebirdwatcherscloset.com

For the purposes of applicable data protection law, The Birdwatcher’s Closet is the data controller of your personal information.