Shipping policy
At The Birdwatcher’s Closet, every item is made especially for you after you place your order. By producing on demand, we help reduce overproduction and unnecessary waste 🌿
📦 Shipping Costs
- Free shipping on all orders over €65 / £55
- Orders under €65: €4.50 or £4.00 shipping fee
🌍 Where We Ship From
To deliver your order as efficiently and sustainably as possible, we work with multiple fulfillment partners across Europe in the following locations;
- Birmingham, UK
- Riga, Latvia
- Barcelona, Spain
Your order is produced and shipped from the closest available fulfillment center whenever possible. This helps reduce delivery times and transportation emissions.
⏳ Estimated Delivery Times
Every order goes through two stages before delivery:
- Estimated fulfillment time: 2–5 business days
- Estimated shipping time: 1–7 business days
Estimated fulfillment time + Estimated shipping time = Estimated delivery time
Most orders arrive within 4–12 business days, depending on your location and local carrier services.
During busy seasons or holidays, delivery times may be slightly longer.
📍 Order Tracking
As soon as your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.
🔐 Secure Checkout
All payments are processed through a secure, encrypted checkout system.
Important Information
Delivery times are estimates and may occasionally be affected by:
- carrier delays
- customs processing
- weather conditions
- seasonal demand
If you have any questions about your order, feel free to contact us through our Contact page — we’re always happy to help 💚